Open enrollment shouldn’t take over your fourth quarter.
Enrollment is where benefits administration is won or lost. Elections made in November become the eligibility file in December, the payroll deduction in January, and the ACA filing the following spring. An error at the front travels a long way.
What we handle
Open enrollment
We run the cycle: build the plan year in the system, prepare the employee communications, host the enrollment window, chase the stragglers, and deliver the finished election data to every carrier and to payroll. You get a participation report, not a pile of paper forms.
New hires
New-hire onboarding runs the day the employee starts, not the week somebody remembers. Waiting periods tracked automatically, and the enrollment window opens and closes on time.
Life events
Marriage, birth, divorce, loss of other coverage. Employees submit the change, we validate it against the plan’s rules and the qualifying-event window, and it flows through to carriers and payroll.
Eligibility files
Clean files to every carrier, every cycle, in the format that carrier actually wants. Discrepancy reports worked rather than filed.
The part people underestimate
Employee education. An employee who doesn’t understand their plan calls you, enrolls badly, or doesn’t enroll at all. We answer those questions in plain English, year-round — not just during the enrollment window.