Group benefits administration, start to finish.
Your carriers each want their data a different way. Your payroll system wants it a third way. Somebody has to make those agree every month, and catch it when they don’t.
What we handle
Eligibility maintenance
Every add, change, and termination reflected accurately at every carrier — not just the ones that send a reminder.
Carrier coordination
We own the relationship day to day: enrollment files, discrepancy reports, and the follow-up calls when a member shows as active in one system and terminated in another.
Premium billing and reconciliation
Carrier invoices reconciled against actual enrollment every month. When the invoice is wrong — and it will be — we find it and pursue the credit.
Employee questions
Your employees call us, not you. Claims questions, ID cards, provider network questions, “is my spouse still on this.”
Plan documents
SPDs, wrap documents, and the paperwork that only matters on the day somebody asks for it.
What changes for your HR team
Before: eligibility spreadsheets, three carrier portals, a monthly invoice nobody has time to check line by line, and an inbox of employee questions. After: an implementation call, then a monthly reconciliation summary and a person who picks up the phone.